Volunteer with us

Refugee Support Group was started by group of volunteers in 1994, and our volunteers are still an integral part of everything we do.

In 2019, we were incredibly proud to receive The Queen’s Award For Voluntary Services, the MBE for Voluntary Organisations, as an acknowledgement of the tireless work of our brilliant volunteers.

Whether you want to become a Befriender, or you have a skill we can put to good use, we’d love to hear from you. Please contact info@rrsg.org.uk to express your interest.

Drop-in Lead English Teacher volunteer (Weds 10am-1pm)

Position Title Drop-in Lead English Teacher volunteer
Program
Location Reading
Reports to Volunteer Coordinator

We are looking for a qualified ESOL teacher to teach our clients every Wednesday from 10 am to 1 PM. 

Must have the following skills:

  • An ESOL qualification
  • Experience of teaching ESOL  in a group situation at different ability levels
  • Access to good ESOL materials
  • The ability to plan and deliver lessons using Sharepoint, digital projector, and IT in general
  • The ability to communicate well and be guided by the volunteer coordinator and her line manager
  • The ability to enthuse the volunteers, use their various skills well and show an example of regular commitment
  • A dedication to the clients and their differing needs in English learning.
  • Able to dedicate an extra 2.5 hours a week to plan lessons.

This will be a much-needed support role for us (all expenses will be covered).

For an informal chat about the role, please contact abadi@rrsg.org.uk

Drop-in English Support volunteer (Weds 10am-1pm)

Position Title Drop-in Lead – English Support Volunteer
Program
Location Reading
Reports to Volunteer Coordinator

Position Summary

The purpose of the role is to help clients develop language skills to increase their independence, engage with the community, achieve their goals, and access vital support services. The drop-in runs every Wednesday from 10:00 am-1:00 pm. The volunteer must have some experience of teaching English to support our clients learning.

Position Level

An individual at the Team Member level is accountable for their individual performance and contribution to team performance. Volunteers report to the Drop-In & Volunteer Coordinator for operational matters.

Position Responsibilities

Essential

  • Ability to work under pressure effectively and sensitively with individuals from diverse cultural backgrounds.
  • Understanding the needs of refugees, asylum seekers and vulnerable people.
  • Have fluent written and spoken English.
  • Must be a good team player.
  • Ability to maintain professional boundaries and ensure duty of care standards necessary for high service provision.

Desirable

  • Experience working with refugees and asylum seekers.
  • Experience in immigration and/or welfare issues.
  •  Ability to speak other languages desirable but not essential.

Training

  • All volunteers will undergo induction.
  • Volunteers are encouraged to undergo suitable training relevant to their personal and professional development which is subject to approval from Drop-In & Volunteer Coordinator.

Required commitments

  • Must be able to commit to a minimum of 6 months.
  • All volunteers will need to undergo a DBS check and provide two references.
  • Volunteers are expected to undertake training relevant to their role.

What’s in it for you?

  • Meet new people and develop new skills.
  • Travel expenses.
  • Supportive and encouraging team.
  • Social gathering.
  • Bi-monthly team meetings.
  • Training relevant to your role.

For application form and further information contact:

Email: abadi@rrsg.org.uk

Volunteer Coordinator,

Refugee Support Group
35-39 London Street,

Reading RG1 4PS
Tel: 0118 9505356

Drop-in Support Volunteer (Mon 10am-1:30pm)

Position Title Drop-in Volunteer
Program General Signposting
Location Reading
Reports to Volunteer Coordinator

Position Summary

The Monday Drop -In volunteer’s role is to provide new and existing clients with a welcoming and friendly environment and provide support where appropriate. The hours for the Monday drop-in are 10am to 1:30pm.

Position Level

An individual at the Team Member level is accountable for their individual performance and contribution to team performance. People at the Team Member level do not have any people reporting to them on a day-to-day basis.

Position Responsibilities

Key Responsibilities

1.     Client support

  1. Supporting refugees and asylum seekers as they adjust to their new country.
  2. Providing a safe and welcoming environment.
  3. Adhering to confidentiality and health and safety procedures.

2.     Information Management

  1. Ensure complete confidentiality of all information discussed and recorded
  2. Immediately report any emergency to the Drop-In & Volunteer Coordinator if made aware.

3.     Health and safety

  1. Participate in regular debriefing sessions with Drop-In & Volunteer Coordinator and volunteers.
  2. Notify any incidents, injuries or concerns immediately to the Drop-In & Volunteer Coordinator.

Position Selection Criteria

Essential

  • Ability to work under pressure effectively and sensitively with individuals from diverse cultural backgrounds.
  • Being able to communicate to people who speak English as a second language.
  • Have good written and spoken English.
  • Work in a team.
  • Ability to work independently and initiate tasks without close supervision or direction.
  • Ability to maintain professional boundaries and ensure duty of care standards necessary for high service provision.

Desirable:

  • Experience working with migrants, refugees or asylum seekers.
  • Experience in immigration and/or welfare issues.
  • Ability to speak other languages.
  • Experience of working with vulnerable people.

Training

  • All volunteers will undergo induction.
  • Volunteers are encouraged to undergo suitable training relevant to their personal and professional development which is subject to approval from Drop-In & Volunteer Coordinator.

Expenses

These following expenses will be met by RSG

  • Travel
  • Meals
  • Training
  • Insurance Cover
  • Any other expenses deemed reasonable by the management which does not constitute paid employment

 

For application form and further information contact :

Email: abadi@rrsg.org.uk

Volunteer Coordinator, Refugee Support Group
35-39 London Street, Reading RG1 4PS
Tel: 0118 9505356

 

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