Volunteer with us

Position Summary

The purpose of the role is to help clients develop language skills to increase their independence, engage with the community, achieve their goals, and access vital support services. The drop-in runs every Wednesday from 10:00 am-1:00 pm. The volunteer must have some experience of teaching English to support our clients learning.

Position Level

An individual at the Team Member level is accountable for their individual performance and contribution to team performance. Volunteers report to the Drop-In & Volunteer Coordinator for operational matters.

Position Responsibilities

Essential

• Ability to work under pressure effectively and sensitively with individuals from diverse cultural backgrounds.
• Understanding the needs of refugees, asylum seekers and vulnerable people.
• Have fluent written and spoken English.
• Must be a good team player.
• Ability to maintain professional boundaries and ensure duty of care standards necessary for high service provision.

Desirable

• Experience working with refugees and asylum seekers.
• Experience in immigration and/or welfare issues.
•  Ability to speak other languages desirable but not essential.

Training

• All volunteers will undergo induction.
• Volunteers are encouraged to undergo suitable training relevant to their personal and professional development which is subject to approval from Drop-In & Volunteer Coordinator.

Required commitments

• Must be able to commit to a minimum of 6 months.
• All volunteers will need to undergo a DBS check and provide two references.
• Volunteers are expected to undertake training relevant to their role.

What’s in it for you?

• Meet new people and develop new skills.
• Travel expenses.
• Supportive and encouraging team.
• Social gathering.
• Bi-monthly team meetings.
• Training relevant to your role.

For application form and further information contact:

Email: volunteerapplication@rrsg.org.uk

Position Summary

The Barista volunteer’s role is to provide excellent customer service and support in the cafe with a  focus on  maintaining a welcoming and friendly environment. The position will be shift work spread across the cafe’s opening hours.

Position Level

An individual at the Team Member level is accountable for their individual performance and contribution to team performance. People at the Team Member level do not have any people reporting to them on a day-to-day basis.

Position Responsibilities

Key Responsibilities

1.     Barista / Cafe Assistant

1. Serving high quality food and beverages.
2. Ensuring a safe and welcoming environment for everyone.
3. Working collaboratively as part of the wider cafe team.
4. Providing excellent customer service.

2.     Health and safety

1. Adhering to health and safety and allergen awareness procedures.
2. Participating in regular debriefing sessions with Cafe Manager.
3. Notifying the cafe manager of any incidents, injuries or concerns immediately.
4. Ensuring the cafe is kept clean and safe at all times.

Position Selection Criteria

Essential

• Ability to work under pressure effectively and sensitively with individuals from diverse cultural backgrounds.
• Being able to communicate to people who speak English as a second language.
• Have good spoken English.
• Work in a team.
• Ability to work independently and initiate tasks without close supervision or direction.
• Ability to maintain professional boundaries and ensure duty of care standards necessary for high service provision.

Desirable:

• Experience working with migrants, refugees or asylum seekers.
• Ability to speak other languages.
• Experience of working with vulnerable people.
• Lived refugee experience.
• Barista / Hospitality experience.

Training

• All volunteers will undergo induction.
• Barista / Cafe Training.
• Volunteers are required to complete the Level 2 Food safety and hygiene certificate.

Expenses

These following expenses will be met by RSG:

• Travel
• Meals
• Training
• Insurance Cover
• Any other expenses deemed reasonable by the management which does not constitute paid employment

For application form and further information contact :

Email: volunteerapplication@rrsg.org.uk

For application form and further information contact :

Email: volunteerapplication@rrsg.org.uk

Expenses

These following expenses will be met by RSG:

• Travel
• Meals
• Training
• Insurance Cover
• Any other expenses deemed reasonable by the management which does not constitute paid employment

For application form and further information contact :

Email: volunteerapplication@rrsg.org.uk

Expenses

These following expenses will be met by RSG:

• Travel
• Meals
• Training
• Insurance Cover
• Any other expenses deemed reasonable by the management which does not constitute paid employment

For application form and further information contact :

Email: volunteerapplication@rrsg.org.uk

Expenses

These following expenses will be met by RSG:

• Travel
• Meals
• Training
• Insurance Cover
• Any other expenses deemed reasonable by the management which does not constitute paid employment