Current Vacancies – Caseworker IAA level 2/3

We are looking to recruit an experienced one full-time Caseworker IAA level 2 or above to join our Casework Team and directly support our clients by advising and addressing issues including immigration, asylum and holistic matters. The successful candidate will also take the lead on implementing our fee-charging service.

We are looking for an experienced and methodical caseworker who can prioritise cases competently and confidently follow the processes already in place. You will be working at our Reading or Newbury office and be available to do outreach work as and when required.

Summary of the Post
• To provide competent IAA level 1 and level 2 Asylum and Immigration advice, specifically to undocumented persons, asylum seekers and refugees in the Berkshire area.
• Casework includes supporting service users with initial asylum applications, fresh claims and supporting with actions following refusal.

• Casework under the fee charging service would include running immigration applications, including extensions/renewals of leave to remain.

• You will be able to manage your caseload and oversee the current casework team, providing supervision and guidance on processes.

Click here for the Job Description and Job Specification.

Equal Opps Monitoring Form (downloads to your download file)

To apply, please send your CV and cover letter (2 pages max), reflecting the essential and desirable skills and experience detailed in the job specification. together with our Equal Opportunities monitoring form to: recruitment@rrsg.org.uk

Application closing date:  5pm Friday 23rd May 2025.

Interviews will be held on Thursday, 29th May 2025 at the RSG office.

About Us

Refugee Support Group has been helping refugees and asylum seekers to rebuild their lives in Berkshire since 1994.

We support refugees from more than 50 countries who have escaped war, violence and persecution. Many have been victims of human trafficking and modern slavery.

We provide free, confidential advice, mental health support, social activities and practical help for refugees in crisis.

Refugee Support Group pride ourselves on being a diverse, friendly and hard-working team that are passionate about human rights and supporting refugees.

Additional Information For Applicants

Make sure you demonstrate in your cover letter how you meet the criteria in the Job Specification. This is how we will shortlist applications and score you in your interview.

Please note: The equal opportunities form will be separated from your application before it is opened and will not be linked to your application.

Terms and Conditions

Refugee Support Group is committed to encouraging equality, diversity and inclusion among our staff, volunteers and clients, and eliminating unlawful discrimination.

We welcome the unique contributions that you can bring to RSG in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, country of origin, age, languages spoken, colour, religion, disability, sexual orientation and beliefs.

Applications are encouraged from candidates with lived experience of being a refugee or asylum seeker.

Please email recruitment@rrsg.org.uk if you have any questions.

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